2015: Member satisfaction

PURCO SA undertakes a biannual Member Satisfaction study to measure and benchmark service levels. The Member Satisfaction Index plays a critical role in improving the services provided by PURCO SA to its members. Data and information collected through the Member Survey assists the organisation to identify and rectify areas for improvement.

2015 Operational Review

PURCO SA’s core mandate of negotiating purchase orders and vetting and approving trustworthy suppliers has grown considerably as we continue to...

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